Terms and Conditions

As milestones are such special occasions and each cake deserves my full attention, I only book a limited number of cakes for each date.

Ideal booking time is two to four months before the occasion; however, exceptions will be considered, time permitting.

All price quotations are valid for 30 days from the date of the quotation.

Changes to your cake design can be made up to 6 weeks before delivery. All alterations must be put in writing via email and agreed upon by me. Some alterations can cause an increase or decrease in price, this will be discussed with you.

A non-refundable deposit of 50% is required to secure your booking and date.  As a small business, I can only take on a very limited number of custom-made cake orders per month. I decline orders once a date is secured to ensure I can dedicate time to your cake, therefore cancellation results in loss of earnings. I also purchase equipment, tools, cutters, moulds etc. in advance, and spend time researching your design, techniques and pre-made handmade sugar decorations. For these reasons in the event of cancellation, my policy is as follows:

0-2 weeks from delivery date – 100% of the total cost would be invoiced.
2+ weeks from delivery date – 50% of the total cost will be invoiced.

In the event of postponement, provided the new date is available there is no transfer fee, and the full order will be moved to the new date. Should the new date be unavailable please revert to cancellation policy.

In the unlikely event that I am unable to complete your order, I will refund all monies paid.

No order will be considered unless the deposit has been paid and proof of payment has been received.

Please confirm your booking well in advance to avoid disappointment.